We consider our facility to be an extension of your practice. Here are some things to keep in mind:
Specialty examinations are scheduled by appointment. However, if you need to refer a client the same day or after hours, our facility can accommodate you. If a specialist is not immediately available, the emergency doctor on duty will examine your pet and immediately contact the specialist for a consultation regarding the pet’s condition and initial treatment. The patient will be transferred into the care of the specialist as soon as practical.
Upon examination, all clients are given an itemized care plan estimating the cost for the initial 24 to 48 hours of care. A deposit will be necessary upon admission. Clients are kept apprised of their fees by a doctor or a technician. Balances are due upon discharge unless prior arrangements have been made.
Payments can be made by cash, check, Mastercard, Visa, Discover, American Express, or CareCredit.