Vet tech smiling while holding a cat

IndyVet Becomes One of Three Veterinary Hospitals in the U.S. to Achieve ER Fear Free Practice Certification

Indianapolis, IN – IndyVet Emergency & Specialty Hospital celebrates a momentous achievement, becoming the third veterinary hospital in the nation to achieve Fear Free’s new ER Practice Certification. IndyVet is the only hospital in the region with this certification and the other two hospitals are in New York and Hawaii. 

This tremendous recognition highlights IndyVet’s dedication to providing a stress-free environment for pet patients during hospital visits and compassionately supporting pet parents navigating their pet’s illness or injury. The certification of Fear Free is designed to ease the fear, anxiety, and stress so many pets experience while visiting the veterinarian or a veterinary hospital. 

Vet tech smiling while holding a cat

Ashley Dale, Vet Assistant & Emergency Shift Lead at IndyVet

“At IndyVet, we are proud to announce that we have successfully become a Fear Free Certified Veterinary Emergency Practice,” states Shelby Kappus, RVT – Director of Nursing at IndyVet and Fear Free Certified Professional. “This milestone reflects the dedication of our entire team—doctors, technicians, and client service representatives—all of whom have completed Fear Free training to ensure the highest standards of care. As a Fear Free Certified Emergency Hospital, we are committed to creating a stress-free and compassionate environment for every patient, prioritizing patients’ emotional well-being alongside their physical health during critical moments.”

Founded by Dr. Marty Becker and developed by hundreds of experts in behavior, medicine, and handling, Fear Free offers online and in-person education to veterinary professionals, the pet professional community, animal shelter staff and volunteers, and pet owners. Fear Free provides both professionals and pet lovers alike with the knowledge and tools to look after a pets physical and emotional wellbeing.

Woman Doctor Hold Small Dog in Arms

Lorin Hillman, DVM, DACVIM (Oncology)

To achieve Fear Free Practice Certification, the IndyVet team completed extensive training. Pet owners can expect to see the Fear Free philosophy in action from the waiting room to the exam room, ensuring that every pet receives gentle, loving care tailored to their unique needs. This approach not only helps pets feel more comfortable in a hospital setting but also allows veterinary professionals to treat patients with greater ease and safety.

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About IndyVet

IndyVet is a 24-hour emergency and specialty hospital located in Indianapolis, IN. IndyVet offers the following services: 24/7 emergency, anesthesia, critical care, internal medicine, Radioactive Iodine Therapy (I-131 – treatment for hyperthyroidism in felines), oncology, ophthalmology, surgery, wound care, and a canine and feline blood donation center. Our 30,000 square-foot state-of-the-art facility gives us the resources, technology, and skilled staff to diagnose and treat almost any medical, surgical, or emergent condition. For more information visit IndyVet.com

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